A web hosting provider offers the administrative and operations support of a company that manages all of its systems online. Web hosting does not only mean websites. A good web hosting provider has a lot more services to its clients. If you are just a startup company that is looking for a web hosting partner or someone who wants to transfer to a better provider, you should check these qualities first:
Reliability of the service
You should always check the reliability of the service that they are providing. No matter how good the features of the packages that the web hosting provides, if their system cannot be relied upon, you are only paying for something that is not accessible, and therefore, not worth it.
How do you determine the reliability of service? Every web hosting provider gives a rating of reliability for their service. Most of them have a 95 to 99% percentage. But if you really want to know their actual reliability percentage, you have to check them through the actual reviews of certified clients. You can find these reviews in articles that publish website reviews. Check out the tech blogs that evaluate these web hosting providers.
A website is only good when it loads fast. An adult human being has an attention span of about 20 seconds according to studies. If your website does not load within seconds, website visitors will easily get tired waiting for your site and just go back to search results.
You can check the portfolio of some web hosting services and see the loading speed of the sites. You can use sites that measure the speed like Pingdom or GTMetrix. If you know someone who uses the web hosting service, you should also ask about his experiences with the company.
You cannot expect your whole experience with a web hosting service to be 100% functional all the time. You will encounter problems and glitches with your website and with the system. Dependable customer support should be 24/7. It must be able to answer all your inquiries and fix any problem that concerns their services.